30 September 2025
Illustrative part of a line graph, showing various coloured lines on a grey grid on a pale pink background

Different purposes, different trends: what the latest National Travel Survey data tell us about post-Covid recovery in trip-making

Why has travel still not returned to pre-Covid levels? Twenty-first century trends in trip levels by journey purpose might offer a clue.

The National Travel Survey (NTS), conducted annually by the Department for Transport, is a rich dataset on individual travel patterns and their trends in England. The 2024 results were recently released and have been covered extensively in Local Transport Today.

Since the end of the Covid-19 pandemic, there has been debate on how far – and how quickly – travel demand will recover to pre-Covid levels. By 2023, we had moved out of the rapid bounceback phase and into a more stable ‘new normal’, albeit accepting that travel patterns may continue to change. Hence, for example, the 2022 National Road Traffic Projections assumed a permanent residual Covid ‘shock’ to car vehicle miles, within a range of uncertainty over this. And rail commuting has taken an ongoing hit but there are debates over whether the particularly-diminished Monday and Friday commuting levels are bouncing back towards the current midweek levels.

For many types of travel, this ‘new normal’ is still below pre-Covid levels (for which 2019 is generally taken as the benchmark). And this is also true for the overall amount of travel per person, revealed in the NTS results:

Set of six charts showing different aspects of travel per person in England since 2019. They cover trips per year (both including and excluding short walks), distance travelled per year, average trip length, time taken per year, and average trip time. The charts all show a u-shaped profile with a sharp descent from 2019 to 2020 and a slower recovery from 2021 onwards. The average trip time figure for 2024 is above the corresponding 2019 figure. All the other 2024 figures are below the corresponding 2019 figure (even if only slightly).
A source note reads "Source: DfT, National Travel Survey, Table 0101. Short walks are walks of less than one mile, and are included in the data except where stated otherwise."

DfT’s commentary put it like this:

Screenshot of a piece of text from a website. The heading is "COVID-19 and travel in 2024"
The text is "The National Travel Survey has found that, broadly, personal travel remained similar in 2024 compared to 2023 and therefore had not returned to pre-pandemic trends. There were increases on public transport modes such as buses outside London and surface rail. This is consistent with Department for Transport’s COVID-19 transport use statistics which show that travel by various transport modes, whilst varying month-to-month, remained below the pre-pandemic reference point. Monthly domestic public transport use has grown during 2024, although it has remained below pre-pandemic levels."

At first glance, this indicates either an ongoing, permanent reduction in per-person travel, or that full recovery is not yet complete. The debate will continue. But there’s a twist.

Since the early 2000s, there has been a gradual decline in overall trip rates and distances travelled per person. This particularly reverses the previous trend of increasing distances. Travel time has been more stable by comparison but has still declined a little. This big picture has been covered extensively by David Metz whose work in this area is essential reading.

Line chart showing trends in average travel per person per year. There are three lines, covering trips taken, miles travelled, and hours spent travelling. The data are for Great Britain (1972 to 1988) and England (1989 to 2024). The lines are on an index basis with 1972/73 being 100. The line for distance climbs to beyond 150 in the early 2000s, then declines back below 150 by the start of the Covid-era dip. 
The line for trips rises quickly to about 110-120 until around 2000 when it starts declining to around 100 pre-Covid. The line for hours is the most steady of the three, rising slightly to about 110 in the early 2000s then falling slightly but remaining above 100 until Covid.
In the Covid era, all three lines take a big dip, before returning upwards to nearly (but not reaching) their pre-Covid levels.
Trends in trips taken, miles travelled, and hours spent travelling: Great Britain (1972 to 1988) and England (1989 to 2024). Data from National Travel Survey, table NTS0101. Source: DfT

In the absence of Covid, and all else being equal, we might have expected the decline in trips and distances to continue. And indeed these two measures are back up to around the (reduced) level we would have seen if the recent trend had continued.

That’s not to say for sure, of course, that the trend is indeed continuing. Trends don’t last for ever, and Covid may have been a ‘reset’ point as well as a shock in its own right. Equally there are sometimes suggestions that Covid may have accelerated pre-existing trends, most obviously the adoption of teleconferencing or making transactions online. It’s hard to disentangle.

Luckily there are some clues in the NTS data, which from 2002 are broken down into 15 journey purposes. DfT has helpfully graphed most of them:

Line chart showing average trips per person per year, for a range of journey purposes, from 2002 to 2024.  The following alt-text, covering some key aspects of the chart, is adapted from the DfT's text published alongside the chart.
"The most common trip purpose in 2024 was shopping with 167 trips per person, similar to 2023 (169 trips per person), but a decrease of 8% compared to pre-pandemic levels in 2019.
"Commuting was the second most common trip purpose in 2024 with 111 trips per person, a decrease of 5% compared to 2023 and a decrease of 21% compared to 2019. 
"Just walk was the third most common trip purpose in 2024 with 85 trips per person, this was similar to 2023 (86 trips per person) but 40% higher than in 2019.
"During 2024, average trips for business, personal business and day trips increased compared to 2023. Average trips for education and visiting friends at private home remained similar to 2023."
Trips per person per year by selected purposes: England, 2002 to 2024. Data from National Travel Survey, table NTS0403. Source: DfT. There is an equivalent chart for miles travelled.

I’ll just mention a few of particular interest. The chart below shows (on an index basis) the trip-rate trends for commuting, business, shopping and personal business, as well as the overall trend. The pattern for distance travelled is similar, although not identical.

Line chart headed "Trips per person per year, England, 2002-2024, for selected purposes: index (2002=100)". 
It includes lines for "all purposes", "shopping", "personal business", "business" and "commuting". All the lines show a broadly declining trend from 2002 to 2019, then a u-shaped dip with varying degrees and speeds of recovery.

Trip rates for shopping and personal business were declining pre-Covid (more than the average, so helping to bring the average down), perhaps reflecting the gradual growth of online shopping, banking and administrative services. If you extend those trendlines through the Covid era to 2024, both of these categories are now back on-trend.

Business travel has a similar picture, but less clear-cut. No doubt the relationship with the economic cycle complicates things. It’s worth remembering that this category includes a wide range of trips in the course of work, not just the white-collar ‘business meeting’ market that adopted videoconferencing  by default during Covid. Hence, for example, the well-reported reduction in business travel by rail won’t show up particularly strongly in this chart.

Commuting is different. Pre-Covid it was declining at around the same rate as the all-purposes average. Drawing the trendline forward, we see commuting well below not just pre-Covid levels but also the expected level if the trend had continued. Indeed the post-Covid commuting bounceback has stalled, with mileage broadly steady and trip rates falling for 2022 to 2024.

What does this all mean? The figures do fluctuate from year to year, so I don’t want to read too much into the limited data so far in the ‘new normal’ period. They do seem to confirm that commuting has taken a long-term reduction – perhaps in this area Covid did indeed accelerate an existing trend. And for the other purposes I’ve covered, although they are below pre-Covid levels they are at levels consistent with the 21st century downward trend, as if Covid was a ‘blip’ that has now worked itself through. This, of course, is not proof that the trend is indeed continuing. Views welcome.

Some other trip purposes have interesting trends too:

Line chart headed "Trips per person per year, England, 2002-2024, for selected purposes: index (2002=100)". 
It includes lines for "all purposes", "day trip", "escort education", "education", "visiting friends elsewhere", and "visitingfriends at private home" The lines have varying trajectories from 2002 to 2019, some rising, some falling, some with little change. Then all except 'day trip' have a u-shaped dip from 2020 with varying degrees and speeds of recovery. "Day trip", in contrast, peaks in 2020 and falls again to 2022.

Day trips had been increasing before Covid, spiked during the pandemic, and are continuing to increase. Visiting friends at their home had been declining steeply pre-Covid – even before the advent of Facetime etc and all-you-can-eat data packages. Has the decline now bottomed-out? Visiting friends elsewhere has been steadier by comparison.

I’ve also taken the chance to add education trips and education-escort (eg accompanying children to school) trips to the chart. These are, of course, a big aspect of peak-time travel demand. More of the travel-to-school results are featured in DfT’s detailed commentary and in LTT.

Finally, some factors to remember:

  • These are national-level figures for England. Your mileage might vary in your area and on your mode of travel.
  • The 2020, 2021 and 2022 data are to be used with caution, as they were affected by data collection issues as well as Covid-related travel behaviour changes (which themselves varied over the course of each year).
  • These figures are per person. Population growth will be drawing total trip volumes and total mileage back upwards.

As always, views and comments are welcome.

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